Shipping

UPS Rates          Mini*    Small    Reg.    Large    XL        

Florida                 $4        $10         $15        $25        $35

Eastern U.S.        $6        $12        $20       $30        $40

Western U.S.       $8        $15        $25       $35        $45

 *Mini box for small items and jewelry ships US Mail.

We consolidate shipping!  The cart charges shipping rates per item, but we will determine the least expensive shipping for multiple items and issue a refund where appropriate.  Questions?  Call us at 863-688-6844.           

 


Free Gift Wrapping

We offer complimentary gift wrapping.  Add your gift message during checkout.

UPS Ground Shipping

Most items ship via UPS Ground service with delivery in 5-7 days within the continental U.S.

Please provide a street address, not a PO Box, for delivery. 

Product weights are a reflection of a shipping category, not the actual weight.  Ex. 0= free in store pick-up, 1= Mini box , 4= Oversize.  

US Mail for Small Items/Jewelry

Jewelry and other small items ship via US Mail with delivery in 5-7 days within the continental U.S. Please provide a PO Box if your mailing address includes such.

Express and International Delivery

Our website only accepts orders for delivery within the United States. We gladly provide quotes for international orders, Express delivery or Priority Mail upon request.  Please call us with any questions at 863-688-6844 or email us at shop@brookepottery.com.

Damaged Deliveries

In the event that your item arrives damaged, please contact us immediately at 863-688-6844.  Please save all packing materials.  We will file a claim with UPS and work to replace your item as quickly as possible.  Because our products are handmade by American artists, there may be a lead time of 2-4 weeks if an identical item is not in stock.  Your complete satisfaction is important to us.